0800 514 333
AI Services

AI Training & Upskilling

Practical AI skills that your team will actually use: built for real business workflows.

AI training gives your team the practical skills, confidence, and frameworks to use AI tools effectively in their day-to-day work. New Wave Digital designs and delivers structured training programmes for teams and leadership: from foundational AI literacy to advanced prompt engineering and role-specific AI workflows.

What We Do

AI training that delivers lasting capability

The most common reason AI tools fail to deliver value in organisations is not a technology problem: it is a skills problem. People do not know how to prompt effectively, do not have clear frameworks for evaluating AI output, or are not confident enough to integrate AI into their working practices. Training addresses this directly.

New Wave Digital's training programmes are practical, role-specific, and built around the actual AI tools and workflows relevant to your organisation. We do not deliver generic AI awareness sessions. We design programmes that teach your specific teams to use the specific tools they need to use, in the context of their actual job responsibilities, with the depth required to build genuine capability.

We offer training across multiple formats: in-person workshops, virtual sessions, self-paced learning resources, and embedded coaching. Programmes can be designed for individual teams (marketing, sales, operations, finance) or delivered as organisation-wide literacy programmes. Executive and leadership-specific sessions address AI strategy, governance, and board-level decision-making.

Outcomes

What You Get

Practical AI literacy

Your team understands what AI can and cannot do, how to evaluate its output, and how to work with it confidently.

Prompt engineering skills

Structured prompt engineering frameworks that dramatically improve the quality of AI output across all use cases.

Role-specific capability

Training tailored to the specific AI tools and use cases relevant to each team or function in your organisation.

Faster tool adoption

Well-trained teams adopt AI tools faster, use them more deeply, and sustain usage over time.

Responsible AI use

Your team understands data privacy, ethical considerations, and organisational policies around AI use — reducing risk.

Competitive capability

Organisations with strong AI literacy have a measurable advantage in productivity, quality, and speed over those that do not.

Our Process

How We Work

Training Needs Analysis

Assess current AI skill levels, identify capability gaps, and define training objectives for each team or function.

Programme Design

Design a tailored training programme — content, format, depth, and schedule — aligned to your needs and constraints.

Delivery

Facilitate training sessions — workshops, virtual sessions, or embedded coaching — with practical exercises and real use cases.

Reinforcement & Measurement

Follow-up resources, manager coaching guides, and usage measurement to reinforce skills and track capability growth.

Our Advantage

Why New Wave Digital

Role-specific, not generic

We design training around the actual tools and workflows of each team — not a generic AI 101 session that leaves people uncertain what to do on Monday morning.

Practitioners who train

Our trainers are AI practitioners who use these tools professionally. Training is grounded in real-world experience, not theoretical frameworks.

Measurement built in

We establish baseline and post-training skill assessments, usage metrics, and output quality benchmarks so training ROI is visible.

Executive and board programmes

Specialist sessions designed for senior leaders and board members who need strategic AI understanding, not technical how-to training.

FAQ

Frequently Asked Questions

What AI tools do you train people on?
We train on the tools your organisation has adopted or is planning to adopt. This includes: Claude, ChatGPT, Gemini (general AI assistants), Microsoft Copilot, GitHub Copilot (for technical teams), AI-powered marketing tools, and productivity AI features within Microsoft 365, Google Workspace, Notion, and other platforms.
How long does an AI training programme take?
Foundation AI literacy programmes are typically half-day or full-day workshops. Role-specific deep-dives are typically 3–6 hours. Organisation-wide programmes may run over several weeks with different modules for different teams. We design programmes to fit your schedule and learning preferences.
Can you train our executive team separately?
Yes. We offer dedicated executive programmes that focus on AI strategy, governance, risk, and competitive implications — tailored for leadership audiences who need strategic context and decision-making frameworks, not hands-on tool training.
Do you provide training materials we can keep?
Yes. All training programmes include participant materials — prompt engineering guides, use case libraries, policy templates, and reference cards — that your team can use and share after the training is complete.

Ready to grow in the age of AI search?

Book a discovery call with our team and find out how New Wave Digital can help your business lead in the next era of search.

Book a Discovery Call